Privacy Policy & California
Consumer Privacy Notice

1. Introduction & Notice at Collection

This Privacy Policy describes the policies and procedures of Next Gen Landscaping & Yard Care (referred to as "Next Gen", "we", "us", or "our"), operating the website avyardpro.com, regarding the collection, use, and disclosure of personal information when you access our services, request a quote, submit photos of your yard, or communicate with our Antelope Valley crew.

If you are a resident of the State of California, this policy serves as our formal Notice at Collection pursuant to the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA), and complies with the California Online Privacy Protection Act (CalOPPA) and the California "Shine the Light" law (California Civil Code § 1798.83).

2. Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information from consumers:

• Identifiers: Real name, alias, phone number (mobile or landline), email address, physical service address, and cross streets in Palmdale, Lancaster, Quartz Hill, Acton, or Rosamond.
• Customer Records: Details regarding requested yard services, property dimensions, quote estimates, service history, and communication preferences.
• Visual Information: Photos or videos of your yard, fence line, weeds, or landscaping that you upload or text to us for remote estimate assessments.
• Internet or Network Activity: Technical log data including browser type, referring URL, time spent on pages, and basic non-invasive site interaction analytics.
• Geolocation Data: Service address location within the Antelope Valley used strictly to route our local landscaping and dump trailer crews.

3. Business Purposes for Collecting Personal Information

We use the personal information we collect strictly for legitimate residential service purposes, including:

• Calculating, preparing, and delivering fast, accurate yard care estimates.
• Dispatching landscaping crews, mowers, string trimmers, and dump trailers to your residential property.
• Communicating with you via telephone, SMS text messaging, or email regarding appointment times, weather delays, and project completion photos.
• Providing official documentation for LA County Agricultural Commissioner or Fire Department weed abatement compliance sign-offs.
• Maintaining customer billing records and managing warranty or maintenance service schedules.
• Protecting against fraud, security incidents, and malicious site abuse.

4. "Do Not Sell or Share My Personal Information" Declaration

5. Your California Consumer Privacy Rights (CCPA / CPRA)

Under the CCPA and CPRA, California residents have specific legal rights regarding their personal information:

• Right to Know / Access: You have the right to request disclosure of the specific pieces and categories of personal information we have collected about you over the prior 12 months, the sources of collection, and the business purpose.
• Right to Delete: You have the right to request the deletion of your personal information collected by us, subject to statutory exceptions (such as retaining completed contract and tax records).
• Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: Because we do not sell or share personal information, no opt-out is necessary; however, you retain the legal right to submit an opt-out instruction.
• Right to Limit Use of Sensitive Personal Information: We do not collect or process sensitive personal information to infer characteristics about consumers.
• Right to Non-Discrimination: We will never discriminate against you, deny you landscaping services, charge different prices, or provide a different quality of service because you exercised any of your privacy rights.

6. How California Residents Can Exercise Their Rights

To submit a verifiable consumer request to know, delete, or correct your information, you or your authorized agent may contact us through any of the following methods:

• By Email: [email protected] (Subject: "California Privacy Rights Request")
• By Phone or Text: Call or text our direct dispatch office at (661) 581-7278
• By Web Form: Submit an inquiry through our Contact Page

Verification Process: Upon receiving your request, we will verify your identity by matching the name, telephone number, and service address you provide with the information already present in our client database. We will confirm receipt within 10 business days and respond substantively within 45 calendar days as required by California law.

7. California "Shine the Light" Law (Civil Code § 1798.83)

California Civil Code Section 1798.83 permits California residents to request information regarding whether we have disclosed personal information to third parties for their direct marketing purposes. Next Gen does not disclose personal information to any third party for direct marketing purposes.

8. Children's Online Privacy Protection (COPPA / CalOPPA)

Our website and landscaping services are directed solely toward adult property owners and homeowners. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that an individual under 18 has submitted personal information, we will immediately delete it from our records.

9. Data Security & Retention

We implement commercial-grade administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure. We retain personal information only for the period necessary to complete your requested yardwork, maintain warranties, fulfill statutory accounting requirements, or resolve disputes.

10. Changes to This Privacy Policy

We may update this California Privacy Policy periodically to reflect operational changes or statutory updates. Any revisions will be posted to this page with an updated "Last Updated" date.

11. Contact Our Privacy Officer

If you have questions, comments, or concerns regarding this policy or our privacy practices, please reach out directly: